Welcome to
Delfino AI
For payor and provider teams, we automate the repetitive phone calls that slow you down — so your people can focus on the work that matters most.
Delfino AI helps automate repetitive phone calls to payors and providers. Our AI-powered platform can navigate IVRs, wait on hold and have a conversation with a live person. Just make your call request — eligibility and benefit verification, prior authorization, or claim follow-up — and let us take over.
Why Delfino
Save time
Redirect your resources to higher value add tasks.
Maintain knowledge
Help prevent loss of knowledge as team members change.
Create flexibility
Scale support as needed.
Example Call Types
Prior authorization: requirement checks, status checks
Claim: status inquiry, follow-up
How It Works
Just make your call request ›
- Make your call requestSend requests with the patient information and questions you want answered by the payor (e.g., Is the provider in network? What is the copay?).
- We will place the callOur AI-powered platform will call the payor to ask the requested questions.
- We will share the answersAnswers to your requested questions will be shared back with you.
Make your call request and let us take over
Our AI-powered platform can navigate IVRs, wait on hold and have a conversation with a live person.
Book a Meeting →Just
make
the call
Team
Our leadership team has graduated from
HIPAA Compliance
We use Vanta to help monitor and maintain compliance.
Book a meeting to learn more about Delfino AI and repetitive payor and provider call automation.
Book a Meeting →