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Delfino AI helps automate repetitive phone calls to payors and providers

Our AI-powered platform can navigate IVRs, wait on hold and have a conversation with a live person.

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Example Call Types

Eligibility and benefit verification

Ask questions like: Is the provider in network? What is the copay?

Prior authorization

Requirement checks and status checks for requested services.

Claim

Status inquiry and follow-up calls to payors.

Our AI-powered platform can navigate IVRs, wait on hold and have a conversation with a live person.

Benefits

Save time

Redirect your resources to higher value add tasks.

Maintain knowledge

Help prevent loss of knowledge as team members change.

Create flexibility

Scale support as needed.

How it works

Our AI-powered platform will call the payor to ask the requested questions.

Answers to your requested questions will be shared back with you.

Team

Our leadership team has graduated from:

Stanford
MIT
Harvard Business School

HIPAA Compliance

We use Vanta to help monitor and maintain compliance.

Book a meeting to learn more about Delfino AI and repetitive payor and provider call automation.